Pacific Symphony partners with True Tickets to transform ticketing experience

Pacific Symphony announced a new partnership with the digital ticket delivery platform True Tickets, marking an important step forward for both organizations. This collaboration heralds True Tickets’ continued expansion into the world of symphonic music, enhancing ticketing, security and audience engagement for patrons in Orange County.

Pacific Symphony, celebrated for its exceptional performances, calls the Renee and Henry Segerstrom Concert Hall at the Segerstrom Center for the Arts their home. True Tickets, known for its dedication to offering seamless, secure and innovative ticketing solutions that benefit venues and patrons alike, is the ideal partner for Pacific Symphony as they embark on this journey.

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Courtesy of Pacific Symphony

Music Director Carl St.Clair conducting the Pacific Symphony

Under this groundbreaking partnership, True Tickets will empower Pacific Symphony to provide patrons with a state-of-the-art digital ticket delivery experience that will assist with thwarting third-party ticket reselling.

“Pacific Symphony is proud to partner with True Tickets, a company that mirrors our enthusiasm for creating unforgettable musical journeys,” said Sean Sutton, executive vice president and chief operating officer, Pacific Symphony. “This collaboration reinforces our commitment to providing exceptional musical events while ensuring our audiences have access to convenient and secure ticketing that unlocks the world of classical music.”

Ken Lesnik, head of business development at True Tickets, expressing enthusiasm about the partnership, said, “We are thrilled to embark on this journey with Pacific Symphony. Our collaboration will not only enhance the ticketing process but also support the arts by discouraging ticket reselling and ensuring that symphony fans have a seamless experience from the time they purchase a ticket to the moment they walk through the doors of a performance.”

True Tickets’ state-of-the-art solution equips Pacific Symphony with the tools to define and implement digital ticket sharing guidelines, guaranteeing a transparent ticket custody process. This elevated level of control will enable the symphony to craft distinctive and tailored communication for its patrons about the events that interest them most.

Together, Pacific Symphony and True Tickets are poised to usher in a new era of ticketing security, elevate the symphony-going experience, and deepen the connection between the symphony and its community.

For more information about Pacific Symphony, visit


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