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Newport Beach

Volume 6, Issue 19  | March 5, 2021

OC United Way offers free tax preparation and electronic filing to low-income residents

Orange County United Way is once more offering free tax preparation and electronic filing to low and moderate-income individuals and families through its popular OC Free Tax Prep program, a United for Financial Security Initiative.

OC Free Tax Prep was established in 2005 to help qualifying individuals keep more of their hard-earned money and increase the number of financially stable households in Orange County to break the cycle of poverty. To date, the program has served more than 121,000 taxpayers, which amounts to more than $23 million saved in tax preparation fees.

“Every year, low-income residents miss out on millions of dollars in federal and California tax refunds and credits that they are entitled to and deserve. Our OC Free Tax Prep program helps these hard-working people keep more of their earnings,” said Susan B. Parks, president and CEO, Orange County United Way. “Many of these families already face financial struggles and the pandemic has caused even greater strain. These tax refunds and credits will provide a much-needed boost to help pay for rent, food, or medical expenses.”

For households earning less than $30,000 in 2020, the expanded California Earned Income Tax Credit (CalEITC) may qualify them for hundreds or even thousands of extra dollars in their refund. In addition to CalEITC, they may also be eligible for the Federal EITC if they earn less than $57,000, increasing their refund even more. 

New this year, the CalEITC has been expanded to tax filers who use an Individual Taxpayer Identification Number (ITIN). If anyone who qualifies for CalEITC has children younger than 6 years of age they may also be eligible for the Young Child Tax Credit (YCTC). Orange County United Way is working with First 5 Orange County to reach these young families and help put money back into their pockets.

Each year, millions of low-income Californians miss out on cash back in their pockets because they don’t know they qualify for EITC and don’t claim the credit.

Households that earned less than $60,000 in 2020, but don’t qualify for EITC, are still eligible for free tax filing services.

The program offers three ways of filing – virtually by uploading your tax documents to a secure online portal with your mobile device, online at, or at contactless drop-off locations with IRS-certified Volunteer Income Tax Assistance (VITA) preparers on site. There are 18 contactless VITA sites in Orange County, with locations at community resource centers, churches and schools. Multilingual preparers are available upon request. 

One of the contactless drop-off locations is at the Melinda Hoag Smith Center for Healthy Living located at 307 Placentia Ave., Newport Beach. To make an appointment, call 888.434.8248.

A full list of VITA contactless drop-off locations can be found at The deadline to file is April 15.

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